Privacy Policy

PRIVACY POLICY — Facil Solutions Group, LLC (DBA: Facil Rentals)
Last Updated: November 2025

Facil Solutions Group, LLC (“Company,” “we,” “our,” or “us”), operating under the brand Facil Rentals, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services, including SMS/text messaging.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

 
1. Information We Collect
We may collect the following types of information:

Personal Information
Full name
Email address
Phone number
Mailing address
Driver’s license information (for rental applicants)
Payment-related information
Social media contact information (if you message us through platforms)
Automatic Information
IP address
Device type
Browser type
Pages visited on our website
Cookies and tracking data
SMS Information
Phone number used for opt-in
Message content you send
Delivery and receipt logs
Time stamps of communication
We do not sell personal information to third parties.

 
2. How We Use Your Information
We use collected information to:

Process rental applications
Verify customer identity
Communicate with customers and leads
Provide customer service
Send rental updates, reminders, and confirmations
Send marketing communications to users who opt in
Improve our website and services
Maintain internal business records
Comply with legal and regulatory obligations
 
3. SMS/Text Messaging Policy
By opting in to receive SMS messages from Facil Rentals, you agree to the following:

Message frequency varies based on your interaction
Standard message and data rates may apply
You can opt out at any time by replying STOP
For help, reply HELP or contact support
How SMS Consent Is Obtained
You may opt in through:

Our website forms
Landing pages
SMS keywords
Direct request via social media or chat
In-person or phone communication requesting SMS updates
 
4. How We Share Information
We may share your information with:

Service providers (hosting, payment processors, phone/SMS providers)
Business partners who assist with our operations
Legal authorities if required by law
We do not share SMS consent or opt-in data with third parties.

 
5. Data Security
We implement administrative, technical, and physical security measures to protect your personal information.
However, no system is 100% secure, and we cannot guarantee absolute protection.

 
6. Your Privacy Rights
Depending on your state, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion
Opt out of marketing communications
Opt out of SMS messaging
To request changes, email us at:
[email protected]

 
7. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

 
8. Updates to This Policy
We may update this Privacy Policy at any time. Updates will be posted with a new “Last Updated” date.

 
9. Contact Us
Facil Solutions Group, LLC
128 Orange Ave Suite 112-6
Daytona Beach, FL 32114
Email: [email protected]
Phone: (888) 688-4498